Customer Relationship Management
- Service Training - Critical Elements of Customer Service
- CRM: An Introduction to Customer Relationship Management
- Customer Service Training: Managing Customer Service
- Skills for the Administrative /Office Assistant
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Logistics and Supply Chain Management
- Logistics Management
- Supply Chain Management
- Letters of Credit
- Export/Import Documentation
- Export / Import transactions without Letters of Credit
- Letter of Guarantee
- Export / Import license formalities
- UCP 600 |
Finance Course
- Financial Awareness for the Non Finance Employee
- Bid (Tender) Management
- E- Commerce
- Electronic Fund transfer (EFT) |
Project Management
- Project Management Fundamentals
- Intermediate Project Management
- Advanced Project Management |
Wealth Management
- Income Generation Plan
- Investment Management
- Credit Management
- New investment opportunities
-
Cost cutting
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Business Process Management
- Process mapping and implementation of process
- Office Management
- Inventory Management
- Logistics Management
- Project Management
- Sales Management |
HR Performance
- Hiring Smart
- Orientation Handbook
- Managing Employee Performance
- Effective Performance Reviews
- Orientation program for New recruits
- Refresher Programs for existing employees |
Team Building
- Building Better Teams
- Developing High Performance Teams
- Being a Team Leader
- Being a Team Member |
Trainers Program
- Facilitation Skills
- Train the Trainer
- Diversity Training
- Human Resources Training
- Motivation Training
- International Culture |
Public Speaking
- Speaking Under Pressure
- Speak Easy - Conquering Your Fear of Public Speaking
- Group Activities |
Writing Skills
- Basic Writing Skills
- Advanced Writing Skills
- Effective Business Writing
- Writing Reports and Proposals
- Minute Taker’s Workshop
- Office Correspondence |
Language skills
- English
- French
- German
- Arabic
- Hindi |
Meetings, Presentations and Documentation
- Meeting Management
- Preparation and circulation of minutes
- Preparation of Presentation
- Preparation of proposal
- Preparation /presentation of reports
- Report Presentation
- Power Point Presentation
- Purchase process documentation
- Sales process documentation
- Account management process
- Achievements Evaluation and presentation |
Career Path
- Career Guidance
- Career development
- Vision Setting
- Choosing a career path
- Career Building |
Succession
- Business Succession Planning
- Inheritance and Handing over to next generation
- Building The New business path |
Counseling And Mentoring
Counseling for students
Counseling for Parenting
Family counseling
Counseling for Home makers
Counseling for professionals
Life Coaching
Habit Quitting Program
Mentoring for a successful Career
Mentoring for a successful Family life
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